Rise operates this store and website, including all information, content, features, tools, products, by interacting with Rise, being in contact with Rise and related services to provide you, as a customer, with a personalized shopping experience (hereinafter the “Services”).
In this privacy policy, any reference to “Rise,” “Rise.ca,” “Risestore.com,” “Risestore.co.uk,” “Risestore.jp,” “Risestore.au,” “Rise.ca,” “Risegymgear.com,” and any other subdomain or point of sale owned by Rise refers to Rise. Any reference to “you,” “the user,” “the customer,” “your,” and “yourself” as a customer.
Rise is a store powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, make a purchase, or engage in any other transaction with the Services, or when you communicate with us by any other means. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy prevails with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the terms regarding the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term “personal information,” we refer to information that can identify you or that can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified in a way that it cannot be used to identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, your place of residence, and to the extent permitted or required by applicable law:
We may collect personal information from the following sources:
Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:
In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include:
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than where you reside, to provide and improve the Services. Additionally, to protect, develop, and improve our business, we use certain enhanced Shopify features that integrate data and information from your interactions with our Store, as well as with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including to respond to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about Shopify’s use of your personal information and the rights you may have, you can review Shopify’s Consumer Privacy Policy. Depending on your place of residence, you may exercise certain rights related to your personal information here Shopify Privacy Portal Link.
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, we recommend reviewing their privacy and security policies as well as their other terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on these sites. Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction as to its use by us or by a third party. The inclusion of these links does not, in itself, imply any endorsement of the content on these platforms or their owners or operators, except as otherwise stated on the Services.
The Services are not intended for use by children, and we do not knowingly collect personal information about children who have not reached the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of “sharing” or “selling” (as defined by applicable law) personal information about individuals under 16 years of age.
Please note that no security measure is perfect or infallible, and we cannot guarantee “perfect security.” Additionally, any information you send to us may not be secure during transmission. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
The retention period for your personal information depends on various factors, such as the need to retain this information to manage your account, provide the Services, comply with our legal obligations, resolve disputes, or enforce any other applicable contract or policy.
Depending on your place of residence, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may deny your request as permitted by law.
If you reside in the United Kingdom or the European Economic Area, and subject to the exceptions and limitations provided by local law, you may exercise the following rights in addition to those listed above:
You can exercise these rights at the designated locations within the Services or by contacting us using the contact details provided below. To learn more about Shopify’s use of your personal information and the rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not penalize you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to request to exercise your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof of the authorization you have given them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request within the timeframes provided by applicable law.
If you wish to file a complaint about our handling of your personal information, please contact us using the contact details provided below. Depending on your place of residence, you may have the right to challenge our decision by contacting us using the contact details provided below or by filing a complaint with the relevant data protection authority in your region. For the EEA, you can find a list of data protection supervisory authorities here.
Please note that we may transfer, store, and process your personal information outside the country in which you reside.
If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or, where applicable, any equivalent contract issued by the competent authority in the United Kingdom, unless the data transfer is to a country recognized as providing an adequate level of protection.
We may update this Privacy Policy at any time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.
If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please email us at legal@rise.ca, or contact us at 500-18005 Rue Lapointe, I500, Mirabel, QC, J7J 0G2, CA. For the purposes of applicable data protection law, we are the data controller of your personal information.