COVID-19 UPDATE

Yes we are still shipping!

Absolutely! We’re still accepting and shipping orders internationally.
We’d recommend ordering to addresses that you know you’ll be able to access under most circumstances, such as your home, as opposed to business addresses to which you may have restricted access.

Please follow our Official Carrier's Latest Updates

HAS COVID-19 AFFECTED OUR SHIPPING DELAYS?

We constantly reach out to our carriers to stay informed of any circumstances and to make sure orders are processed in usual delays.
Latest Update: Our warehouses currently ship from Monday to Friday. Don’t panic if you don’t receive your shipping confirmation over the weekend;your order will be processed on the following Monday.
Please note that we've seen minor delays in a few countries, but if we notice any delays with your order, we'll be sure to get in touch at the email address you provided at checkout .
Also, you can always select Canada Post or DHL Express (faster shipping option) as carriers for your package.

Please follow our Official Carrier's Latest Updates


WHAT IF I CAN'T BE THERE TO RECEIVE MY PACKAGE?

If you can’t modify your delivery address, and no one else can accept the delivery, it will be returned to us and we will notify you as soon as we receive it. We can hold the package here to ship it again once your country accepts packages or at your convenience.
 
We’ve also extended the returns period to 60 days to cover any inconvenience in the return process. If you encounter any issues when returning your items, please contact us here.

 

INTERNATIONAL shipping 


SHIPPING METHOD
price
eta
tracking

FREE standard
free on $150 + order

At this time we can't offer free shipping to Asia and south America.

6-10 Business Days*
depending on location
NO

SMALL PACKET BY AIR & Standard Shipping
STARTS at $5.99
6-10 business days
NO

Tracked packeet
STARTS at $11.99
6-10 business days
Yes

xpresspost international
STARTS at $18.99
4-5 business days
Yes

parcel surface
STARTS at $12.99
4-8 weeks* depending on location
Yes

DHL express
STARTS AT $19.99
2-3 business days
yes

PROCESSING TIME

Your order will be shipped within 1-3 business days.

CUSTOMS & FEES 

We are shipping all orders with Canada Post due to their great pricing and efficacy. What’s good with Canada Post is that they have great relationships with pretty much every single country in the world to remove the regular brokerage and reduce the customs fee.
However, you still can be subject to customs fees according to your location.
*Choosing not to pay the customs fees and send back the package to Rise means that a shipping and handling fee will be deducted from your refund. Please refer to the customs of your country by contacting your local customs office for a better approximation of the cost before placing your order.

COVID-19 UPDATE

Yes we are still shipping!

Absolutely! We’re still accepting and shipping orders internationally.
We’d recommend ordering to addresses that you know you’ll be able to access under most circumstances, such as your home, as opposed to business addresses to which you may have restricted access.

Please follow our Official Carrier's Latest Updates

HAS COVID-19 AFFECTED OUR SHIPPING DELAYS?

We constantly reach out to our carriers to stay informed of any circumstances and to make sure orders are processed in usual delays.
Latest Update: Our warehouses currently ship from Monday to Friday. Don’t panic if you don’t receive your shipping confirmation over the weekend;your order will be processed on the following Monday.
Please note that we've seen minor delays in a few countries, but if we notice any delays with your order, we'll be sure to get in touch at the email address you provided at checkout .
Also, you can always select Canada Post or DHL Express (faster shipping option) as carriers for your package.

Please follow our Official Carrier's Latest Updates


WHAT IF I CAN'T BE THERE TO RECEIVE MY PACKAGE?

If you can’t modify your delivery address, and no one else can accept the delivery, it will be returned to us and we will notify you as soon as we receive it. We can hold the package here to ship it again once your country accepts packages or at your convenience.
 
We’ve also extended the returns period to 60 days to cover any inconvenience in the return process. If you encounter any issues when returning your items, please contact us here.

 

INTERNATIONAL shipping

SHIPPING
price
eta
tracking

Free Standard
$150 + order
 
At this time we can't offer free shipping to Asia and South America.
6-10 Business Days
Depending on the Location
NO

Standard Shipping
STARTS at $5.99
6-10 business days
NO

Tracked packet
STARTS at $11.99
6-10 business days
Yes

Xpresspost International
STARTS at $18.99
3-5 business days
Yes

Parcel Surface
STARTS at $12.99
4-8 weeks*
Yes

DHL express
STARTS AT $19.99
2-3 business days
yes

PROCESSING TIME
Your order will be shipped within 1-3 business days then the ETA starts..
CUSTOMS & FEES

We are shipping all orders with Canada Post due to their great pricing and efficacy. What’s good with Canada Post is that they have great relationships with pretty much every single country in the world to remove the regular brokerage and reduce the customs fee.

However, you still can be subject to customs fees according to your location.

*Choosing not to pay the customs fees and send back the package to Rise means that a shipping and handling fee will be deducted from your refund. Please refer to the customs of your country by contacting your local customs office for a better approximation of the cost before placing your order.